It
takes a lot of guts to approach a stranger and start talking. But, there are
times when it's act now or never see the person again, or when the strength of
your feelings overwhelms you and compels you to act. Here's a natural and easy
guideline to connecting on a personal level. With a little modification, these
steps also apply at work, at a trade show, or a convention, or wherever the
urge strikes you.
In a Book Store
While in theory meeting someone while browsing the shelves of your local
bookstore sound fantastic. When someone catches your eye, what do you do?
- Act right away. Don't overthink it!
Take a deep breath and adopt a great attitude: curious, enthusiastic,
calm-all are good, just pick the one that comes most easily to you. Make
sure your body language is open (no crossed arms or hands in pockets).
Then approach calmly.
- Say something. Use a prop, like a
book, to direct attention away from yourself. Pick up the book and wait
about ten seconds. Then say something linked to the book. If you're in the
gardening section you might casually ask a question like, "Do you
know anything about indoor plants?" Or in another section you might
solicit some advice, "What do you buy for the chef/handyman/cyclist/ballroom
dancer who has everything?" You could also begin with a casual
statement tailored to the situation (perhaps something about the store or
the weather) followed by an open question (one that begins with who, what,
why, where, when or how). Anything that directs attention away from the
two of you.
- Build trust. Once you've opened a
line of communication, you need to quickly gain credibility. The best way
to build trust is by linking yourself to the neighborhood by talking about
your work, school, or community involvement-something local and reliable.
You might say "My office is next door, I come in here 2 or 3 times a
week."
- Hunt for common ground. Be on the look out for
opportunities to say "Me-too" (or "what a
coincidence", "funny you should say that," etc.). No matter
what, be honest and sincere.
- Evaluate. A 10 second chat is long
enough to tell if a person is interested; 30 seconds to tell if there's
potential; 90 seconds to tell if there's chemistry. If it's not going
well, politely exit the conversation and don't be discouraged. In meeting
people there's no such thing as rejection-there's only selection. So be
fearless and calm and detach yourself from the outcome.
- Synchronize. If you feel a connection,
escalate the intensity by subtly mirroring the person's overall body
position and voice (tone, speed and volume). For example, if the person
speaks slowly and quietly, do the same.
- Engage. If you are still chatting
after two minutes and you're interested in the person, ask for a phone
number or email address. This can be hard, so if you don't feel like
coming right out and asking, then pick up on something you've been talking
about and offer to send a link or some information if he or she will give
you an email address. When you ask for this info, be calm and look the
person in the eye. If they say yes, suggest a coffee or something casual,
then say goodbye and leave the store. If it's an unmistakable
"no," then say politely, "It was nice chatting with you,"
and go about your business.


What are the best hints for keeping the conversation going between parts 2& 3. Until you get the oppertunity to build trust.
Posted by: Mike Barnes | June 16, 2009 at 09:05 AM